At Bharif | Online Shopping, we understand that circumstances may arise where you need to cancel an order. This Cancellation Policy outlines the terms and conditions regarding order cancellations for products purchased through our platform. By using our services, you agree to comply with this policy.

1. Order Cancellation:

1. You may request to cancel an order placed on Bharif | Online Shopping before it has been shipped or fulfilled. Once an order has been shipped or fulfilled, it cannot be canceled.
2. To initiate an order cancellation, please contact our customer support team as soon as possible, providing the necessary details, such as order number and reason for cancellation.
3. You may also cancel order via using your app as soon as possible, providing the necessary reason for the cancellation.

2. Cancellation Process:

1. Our customer support team will review your cancellation request and guide you through the process.
2. If the order is eligible for cancellation, we will proceed with the cancellation and provide confirmation via email or other communication channels.
3. If the order has already been shipped or fulfilled, you may need to follow our return process as outlined in our Refund Policy.

3. Refund for Canceled Orders:

1. If an order is successfully canceled before it has been shipped or fulfilled, we will process a refund for the full amount paid, including any applicable taxes or fees.
2. Refunds will be issued in the original form of payment used during the purchase. If the original payment method is unavailable or expired, we may issue the refund through an alternative method.
3. Please note that the time it takes for the refund to reflect in your account may vary depending on your financial institution or payment provider.

4. Non-Cancelable Items:

1. Certain items may be non-cancelable or marked as final sale. These items will be clearly indicated on the product page or during the checkout process.
2. Non-cancelable items may include, but are not limited to, digital downloads, gift cards, perishable goods, personalized or customized items, and items explicitly mentioned as non-cancelable.

5. Dispute Resolution:

1. If you encounter any issues or disputes regarding order cancellations, we encourage you to contact our customer support team. We will make every effort to address your concerns and provide a satisfactory resolution.
2. In the event that a dispute cannot be resolved amicably, it shall be subject to the governing law and jurisdiction as outlined in our Terms and Conditions.

If you have any questions or require further clarification regarding our Cancellation Policy, please contact us at:

Bharif | Online Shopping

Address: Suite A2 Zahman House, Red Bricks First Gate, Gwarzo Road, Kano State, Nigeria

Email: support@bharif.com

Phone: +2347085244447  |  +2347085644448

Last Updated: 19th July, 2023