At Bharif | Online Shopping, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information provided to us by our customers. By using our platform and services, you consent to the practices described in this policy.

1. Information Collection

In order to provide you with the best service, we require certain personal information from you. This includes your name, contact number, mailing address, and email ID. Additionally, our app may also fetch your location information to enhance your experience. Similar to many other websites, we may record information that your web browser routinely shares. This includes your browser type, browser language, software and hardware attributes, the date and time of your visit, the web page from which you came, your Internet Protocol (IP) address, and the associated geographic location. Furthermore, we collect data on the pages you visit on our site and the time you spend on those pages. It's important to note that this data is generally collected anonymously and on an aggregate basis.

• Personal Information: We collect personal information such as your full name, email address, phone number, and billing/shipping addresses. This information is necessary to process your orders, provide customer support, and ensure the accurate and timely delivery of your purchases.
• Shopping Lifestyle and Personal Lifestyle: To personalize your shopping experience and provide relevant recommendations, we may collect information about your shopping preferences, interests, and lifestyle. This helps us understand your needs better and improve our services accordingly.
• Communication Data: We may collect information from your interactions with our platform, including chat messages, emails, and other forms of communication. This enables us to address your inquiries, provide effective customer support, and continually enhance our services.
• Collection and Use of Images: In addition to the aforementioned information, we may also collect and use images as part of our services. This may include your personal facial image to serve as your profile image, images uploaded by you for customization purposes or images captured through our app's camera functionality. These images may be used to personalize your experience, provide visual representations of products or services, or for other purposes related to improving our offerings. It's important to note that any images collected will be handled with utmost care and in accordance with applicable privacy laws and regulations.

2. Information Usage:

We use the collected information for the following purposes:

1. Order Processing and Delivery: We utilize your personal information to process your orders, arrange for shipping, and provide you with updates regarding your purchases.
2. Personalization: We may use your shopping and personal lifestyle information to tailor our offerings, promotions, and recommendations to suit your preferences and interests.
3. Communication: We may use your contact information to communicate with you regarding your orders, provide customer support, and inform you about new products, promotions, and updates related to Bharif | Online Shopping. You have the option to unsubscribe from these communications at any time.
4. Improving Services: We analyze customer data to enhance our platform, services, and user experience. This includes identifying trends, understanding customer preferences, and optimizing our offerings.

3. Information Sharing:

We understand the importance of safeguarding your personal information and do not sell, trade, or rent it to third parties for marketing purposes. However, we may share your information with trusted partners and service providers who assist us in delivering our services. These entities are obligated to maintain the confidentiality and security of your information.

4. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure data storage, and regular system audits. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

6. Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.

7. Your Rights:

You have the right to access, update, correct, and delete your personal information. If you wish to exercise these rights or have any concerns regarding your privacy, please contact us using the information provided at the end of this policy.

8. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. Continued use of our platform and services after any modifications to the policy constitutes your acceptance of the updated terms.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Bharif | Online Shopping

Address: Suite A2 Zahman House, Red Bricks First Gate, Gwarzo Road, Kano State, Nigeria

Email: support@bharif.com

Phone: +2347085244447  |  +2347085644448

We are committed to addressing your inquiries and resolving any issues promptly and transparently.

Last Updated: 26th August, 2023